SkillJara Refund Policy

At SkillJara, we are committed to providing a satisfactory learning experience for our users. We understand that there may be situations where a refund is necessary. This Refund Policy outlines the terms and conditions regarding refunds for our courses and services.

1. Course Refunds:
1.1. If you are not satisfied with a course you purchased on SkillJara, you may request a refund within 1 day from the date of purchase. The refund will be provided in the original form of payment.
1.2. Refunds are only available for courses that have not been completed or accessed extensively. If you have completed a significant portion of the course or have accessed course materials extensively, we reserve the right to deny a refund.
1.3. To request a refund, please contact our support team Provide your order details, course name, and the reason for your refund request. We will review your request and process it as soon as possible.

2. Membership Refunds:
2.1. If you have subscribed to a membership plan on SkillJara and wish to cancel your membership, you may request a refund within 2 days from the date of purchase.
2.2. Refunds for membership plans are subject to the following conditions:
   - If you have not accessed any premium features or benefits during the membership period, you are eligible for a full refund.
   - If you have accessed premium features or benefits, a pro-rated refund will be issued based on the remaining unused portion of your membership period.
2.3. To request a membership refund, please contact our support team Include your order details and the reason for your refund request. We will review your request and process it accordingly.

3. Processing of Refunds:
3.1. Refunds will be processed within a reasonable timeframe once your request has been approved. The refund amount will be credited back to the original payment method used during the purchase.
3.2. Please note that depending on your payment provider and banking institution, it may take additional time for the refund to be reflected in your account.

4. Exceptions:
4.1. SkillJara may refuse a refund request in the following circumstances:
   - If there is evidence of misuse or abuse of our refund policy.
   - If the request is made beyond the specified refund period.
   - If the course or membership plan was purchased through a third-party platform or marketplace. In such cases, please refer to the refund policy of the respective platform.
4.2. SkillJara reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all refund requests made after the effective date of the update.

5. Contact Us:
If you have any questions or concerns regarding our refund policy, please contact our support team We are here to assist you and address any inquiries or issues you may have.

By using SkillJara and making a purchase, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.